Acceptable Use Policy

Use the Service lawfully and honestly, do not try to copy or extract how it works, and do not pass off its outputs as real people.

1. Purpose

This policy forms part of our Terms of Service and applies to everyone who uses the CrowdOS website, applications and API, operated by Motif Motion Pte. Ltd.. A breach of it is a breach of the Terms.

2. Prohibited uses

You must not use the Service, or allow anyone else to use it:

• for anything unlawful, defamatory, deceptive or fraudulent, or to harass, threaten or discriminate against anyone;
• to manipulate elections or public opinion, or to run disinformation or astroturfing;
• to infringe anyone's intellectual property or privacy rights;
• to create, store or distribute malware or harmful code;
• to present Results or outputs as responses from, or the views of, real people;
• to submit personal data of third parties without a lawful basis, or sensitive or regulated data that you are not entitled to share;
• to extract, copy, reverse engineer, scrape, bulk-harvest, probe or map the Service's models, prompts, configurations, personas or scoring methods;
• for systematic or automated querying designed to reconstruct or distil the Service, or to train, fine-tune or evaluate any other model or product on its outputs;
• for benchmarking, competitive analysis or comparative testing of the Service without our prior written consent;
• to resell or redistribute raw output as a competing offering;
• to circumvent limits, metering, access controls, payment or security controls;
• to share credentials or API keys with anyone outside your organization, or to let others use your account;
• to interfere with or disrupt the Service, to load-test it, or to scan it for vulnerabilities without our written permission;
• in breach of applicable export control or sanctions laws; or
• as the sole basis for decisions that affect people's rights, health, safety, finances or legal position.

3. What you are responsible for

You are responsible for how you and the people you allow to use your account use the Service, and for the content you submit. You must use the Service only through the interfaces we provide, and must keep to any usage limits, quotas and rate limits that apply to you. If you become aware of a breach of this policy, you must tell us promptly. Where you build the Service into your own product, you are responsible for making sure your own users comply with this policy.

We may monitor use of the Service for security, compliance and quality purposes. If we identify activity that looks automated, abnormal or aimed at extracting information about the Service, we may limit or block it immediately and without notice.

4. Reporting vulnerabilities responsibly

If you find a security weakness, please report it to hello@motifmotion.sg. Do not disclose it publicly before we have had a reasonable opportunity to respond, do not access, change or delete data belonging to others, and do not degrade the Service. We will not take action against good-faith research that complies with these conditions; this safe harbour does not extend to any other conduct.

5. Enforcement

If we believe you have breached or may breach this policy, we may, without notice and at our discretion:

• investigate, including by reviewing usage records;
• remove or block content;
• throttle, limit or suspend access;
• terminate your account, and for serious breach forfeit unused Credit;
• report the matter to authorities and cooperate with them; and
• recover our costs and pursue any other remedy available to us.

6. Content standards

Content you submit must not contain material that is unlawful, obscene, hateful, or that sexually exploits or endangers children. It must not include credentials, secrets or data you are not allowed to share, and must not be designed to cause the Service to produce such material. We may decline to process, or may remove, any content that we reasonably consider breaches this policy, and we may refuse to refund Credit used on content that breached it.

Questions and materials about real, identifiable people should be limited to what is lawful, fair and necessary. You must not use the Service to profile, target or make decisions about identifiable individuals, or to attempt to identify any real person from outputs.

7. Reporting abuse

To report misuse of the Service, write to hello@motifmotion.sg. This policy takes effect on 1 October 2026.